KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, today announced it has earned first spot on the Security Awareness Training Software list for its Security Awareness Training (SAT). The company is also ranked on the Incident Response Software list for PhishER / PhishER Plus, its anti-phishing and automated threat response product.
The multiple G2 Grid Report recognitions reinforce KnowBe4’s mission to help organizations secure the digital workforce and stay ahead of increasingly sophisticated, AI-driven cyber threats with the power of AI Defense Agents (AIDA) and intelligent automation. The G2 Grid Reports rank products based on verified customer reviews and market presence data. KnowBe4’s leader placement in both categories reflects its continued commitment to both innovation and customer satisfaction.
Excellence in Security Awareness Training
KnowBe4 leverages agentic AI to deliver personalized security awareness training tailored to each user’s unique risk profile, helping organizations reduce risk more effectively. The latest G2 Grid Report highlights that KnowBe4 has the largest market presence among products in Security Awareness Training and is the only vendor with a G2 score in the 90s. From more than 2,200 reviews, 98% of users rated it 4 or 5 stars.
Recognized Leadership in Incident Response
PhishER Plus earned recognition from G2 for its high customer satisfaction in the Incident Response Software category. By helping security teams efficiently manage, prioritize, and automate the analysis of user-reported phishing emails, PhishER Plus streamlines incident response workflows and reduces the time required to identify and mitigate threats. With over 500 customer reviews, 97% of users rated it 4 or 5 stars.
“The G2 recognitions are especially meaningful because they are driven by the experiences and feedback of real users. Being recognized across multiple categories reflects our commitment to helping organizations secure the digital workforce through innovative security awareness training, intelligent automation, and effective incident response solutions,” said Erich Kron, CISO advisor at KnowBe4. “We’re honored by the trust our customers place in KnowBe4 and we are focused on delivering innovation across attack simulation and training, collaboration security, and AI agent security.”
The G2 Grid® Reports for Security Awareness Training and Incident Response | Summer 2026 are based on reviews collected through April 28, 2026.
For more information on KnowBe4, visit knowbe4.com.
About KnowBe4
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
More info at www.knowbe4.com. Follow KnowBe4 on LinkedIn and X.
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